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MLA Ventures Pty Ltd (ABN 88 673 150 224), trading as My Digital Group
Last updated: 1 October 2024
MLA Ventures Pty Ltd (ABN 88 673 150 224), trading as My Digital Group ("we", "us", or "our"), is committed to protecting the privacy of individuals and complying with the Privacy Act 1988 (Cth) and the Privacy and Personal Information Protection Act 1998 (NSW). This Privacy Policy outlines how we collect, use, store, and disclose personal information.
This Agreement is between you ("Customer", "you", or "your") and MLA Ventures Pty Ltd (ABN 88 673 150 224), trading as My Digital Group ("we", "us", or "our"). By accessing our Website or purchasing our services, you agree to be bound by these Terms.
We may collect non-personal information about your use of our website to improve your experience and monitor performance.
We use cookies to track website usage, enhance usability, and personalise your experience based on your previous interactions. Cookies are small text files stored on your device when you visit our website.
The types of cookies we use include:
We may also use third-party services such as:
These third-party providers use their own cookies, which are governed by their respective privacy policies.
You can manage or refuse cookies by adjusting your browser settings. Options may include:
Disabling cookies may affect website functionality and limit your experience. For detailed instructions on managing cookies, refer to your browser's help documentation (e.g., Chrome, Safari, Firefox, Edge).
We use your personal data for the following purposes:
Personal information will only be used for direct marketing with your express consent. You can opt out of marketing communications at any time via the "unsubscribe" link provided or by contacting us directly at hello@mydigitalgroup.com.au.
We may store your data on servers located both in Australia and the United States. When transferring personal data outside Australia, we ensure that it is protected according to the same standards as required by Australian Privacy Principles.
We take reasonable steps to protect your personal data from unauthorised access, misuse, or disclosure. This includes implementing technical measures such as encryption and secure servers.
However, data transmission over the internet is not entirely secure, and we cannot guarantee complete protection. You are responsible for safeguarding your account credentials.
If you have concerns about how we handle your personal data, you can submit a formal complaint via:
Email: privacy@mydigitalgroup.com.au
Phone: 1300 503 713
We aim to acknowledge complaints within two business days and resolve them within 15 business days. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) via their website www.oaic.gov.au or by calling 1300 363 992.
For general complaints unrelated to privacy, refer to our Complaints Handling Policy.
Our website may contain links to other websites. We are not responsible for the privacy practices of third-party websites, and you should review their privacy policies before sharing any personal information.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we inadvertently collect such data, we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant updates by posting the revised policy on our website and, where appropriate, sending an email notification.
Please check back regularly to stay informed of any changes.
If you have any questions about this Privacy Policy or your personal data, contact us at:
Email (General enquiries): hello@mydigitalgroup.com.au
Email (Privacy enquiries): privacy@mydigitalgroup.com.au
Phone: 1300 503 713